You can do this by swiping up from the Home screen then tapping on the Settings icon. To check if this is what’s causing the problem you will have to clear the cache and data of the app. There are cases when corrupted temporary data stored by the app can cause this issue. Method 1: Clear the cache and data of Genshin Impact Make sure your phone software is updated.Restart your phone then make sure no other app is open when playing the game.CPU: Qualcomm Snapdragon 845, Kirin 810 and above.You should make sure your device meets the recommended system requirements. This type of problem is usually software related however it can also be caused by your phone’s hardware limitation. One of the common issues that players have been experiencing with this game is when it crashes on their phone. Completing quests usually allows for more playable characters to be unlocked. It is an online game that allows players to control one of four characters in a party. It is free to download and is available for Windows, PlayStation, iOS, Nintendo Switch, an Android. Genshin Impact is a free to play RPG that allows players to explore an open world environment.
To fix this you will need to perform a series of troubleshooting steps. There could be corrupted data in the app which can usually be fixed by clearing its cached data.
The Genshin Impact crashing during startup in Android is usually caused by a software glitch.
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